Synergetic error when trying to render a Crystal Report (Adobe Acrobat Chrome Extension)
When attempting to generate a crystal report some users will experience the following error:
This is caused by a problem with the Adobe PDF Chrome Extension. You can either visit IT to have them solve the issue for you or you can disable the extension with the following steps (image to illustrate the steps is included below):
- Click the settings breadcrumbs.
- Hover over Extensions.
- Click Manage Extensions.
- Disable the Adobe Acrobat extension. It should be grey with the radio to the left side when disabled, and it is blue when enabled.
Steps 1-3 can be skipped by visiting the following URL: chrome://extensions